Frequently asked questions

Delivery is automatic. As soon as your payment confirms, the line is created and your username, password and M3U link appear in your dashboard. There is no waiting for someone to reply to a message.

Pick TREX or ULTRA 8K OTT for the most live channels, STRONG8K for 4K sports and PPV, EAGLE4K or TELEMAX for movies and series, V12 OTT or GOLDEN OTT for several screens at once, TIVIONE for European channels, STARSHARE for Indian TV, and DINO, LION OTT or MEGA OTT for the lowest prices. The comparison table on the pricing page puts them side by side.

16 of the 17 servers offer a short paid trial for $0.30 to $0.50, including TREX, ULTRA 8K OTT, EAGLE4K, V12 OTT, GOLDEN OTT and DREAM4K. STRONG8K is the only server without a trial.

Yes. When you buy a line you can keep the full line-up or pick a channel pack, such as UK USA CANADA, INDIA PAKISTAN, ARABIC FULL or SCANDINAVIA FULL. Every server has its own list of 21 to 49 packs. A smaller pack gives you a shorter playlist that loads faster on Firesticks, boxes and TVs, and movies and series stay included.

Yes. Open the subscription in your dashboard and renew it in one click. The new time is added to the same line, so you keep your credentials and app setup.

Android TV boxes, Amazon Firestick, Samsung and LG smart TVs, iPhone, iPad, Mac and Windows PCs, plus any player that accepts an M3U playlist or Xtream Codes login.

Most servers include one connection, which means one stream at a time. V12 OTT and GOLDEN OTT allow up to 5 screens at once and MEGA OTT allows 3. On other servers, buy a second line if you need two screens running together.

A VPN is not required to use the service, but some internet providers throttle streaming traffic. If channels buffer at peak times, a VPN often helps.

You top up your Zipott wallet with cryptocurrency (Bitcoin, USDT, Litecoin and more) through our automated payment partners, then pay for any plan from that balance.

Adding funds once lets you buy, renew and try servers instantly without running a new payment for every order. Your balance never expires.

Because lines are created instantly, refunds are handled case by case through a support ticket. Read the refund policy for the full terms.

EPG is the on-screen TV guide that shows what is on now and next. Catch-up lets you replay programmes that already aired on supported channels, usually for the past few days.

Open a ticket from your dashboard at any time. Tickets keep the whole conversation in one place, and you get a notification as soon as we reply.